Frequently Asked Questions
To login to webmail please visit mail.eaglemail.us
There's a good article on using webmail here
When you go to login to webmail you can use the "Forgot your password?" link to retrieve your password. The email will be sent to the billing email account used when signing up for this service.
Yes, in webmail simply right-click on the Inbox (or any other folder) to create a folder underneath that item.
Yes, although forwarding can sometimes cause mail delivery problems if your other email service implements DMARC (a technical protocol for authenticating the source of email). Here's a writeup on the way to forward your email if you still want to do this.
You can access your EagleMail.us email on your mobile device either through your web browser or through a mail
app like GMail or Apple Mail. Access with a web browser doesn't require any special setup, however using
your phone's mail app will require you to follow some simple steps to connect your app to the EagleMail.us
email servers.
Access via web browser To access your email through your device's web browser, simply open the web browser on your phone (Chrome, Safari, Firefox, etc.) and EagleMail.us web mail login page.
iPhone setup with the Apple Mail appPlease click here for Apple Mail step by step instructions to access EagleMail.us on Apple Mail.
Android setup with the Gmail appPlease click here for Gmail step by step instructions to access EagleMail.us on Gmail.
Yes, both IMAP and POP are supported. Use mail.eaglemail.us as both the incomming and outbound servers. Your user ID will be your full email address.
To send email with SMTP or IMAP your outbound user ID will be your full email address. Note, outbound email will fail if you don't setup outbound authentication in Outlook or Apple Mail. For Outlook, go to you email account settings, then to the "Outgoing Server" tab, then check the box for "My outgoing server requires authentication". Below that you can select "Use same settings as my incoming mail server".
SSL is supported and recommended. You can use the default ports when configuring POP and IMAP, that works with most ISP's. If you have any issues connecting you can try changing ports. Use port 465 with "SSL/TLS". Or use port 25 with "STARTTLS", if that doesn't work try port 587 with "STARTTLS".
To send email with SMTP or IMAP your outbound user ID will be your full email address. Note, outbound email will fail if you don't setup outbound authentication in Outlook or Apple Mail. For Outlook, go to you email account settings, then to the "Outgoing Server" tab, then check the box for "My outgoing server requires authentication". Below that you can select "Use same settings as my incoming mail server".
SSL is supported and recommended. You can use the default ports when configuring POP and IMAP, that works with most ISP's. If you have any issues connecting you can try changing ports. Use port 465 with "SSL/TLS". Or use port 25 with "STARTTLS", if that doesn't work try port 587 with "STARTTLS".